Principles of Operations Management – Program Overview ................................................... 

Principles of Distribution and Logistics – Course Overview..................................................... 

Operations Management Foundations – Session Overview .................................................... 

Session Learning Objectives ...................................................................................................... 

What is Operations Management? ............................................................................................ 

Why Study Operations Management? ....................................................................................... 

What Business Trends are Impacting Operations Management?........................................... 

What Do Operations Managers Do? .......................................................................................... 

Career Opportunities in Operations Management.................................................................... 

What Value-Added Activities are Performed?............................................................................ 

How does Operations Management Fit into the Organization?............................................... 

What is the Scope of Operations Management Functions?..................................................... 

Operations Management – Changing Perspectives ................................................................. 

Operations Management and Business Strategy ..................................................................... 

Contributing Role of Operations Management to Strategy ...................................................... 

Ten Strategic Operations Management Decisions ................................................................... 

Distribution and Logistics Concepts Self-Assessment.............................................................. 

Distribution and Logistics Terms Matching Exercise................................................................ 

Bill of Distribution Exercise ......................................................................................................... 

Distribution and Logistics Organizational Structure Exercise .................................................. 

Review, Terms, Discussion Questions, Exercises ..................................................................... 

Terms Check ................................................................................................................................ 

Performance Check – Answers and Test Documents .............................................................. 

Discussion Questions ................................................................................................................. 

Suggested Additional Readings .................................................................................................